Your Privacy Is Our Priority

1 Introduction & Scope

okdk is an online gaming platform operated for users in Bangladesh. We take the privacy and protection of our users' personal information very seriously. This privacy policy ("Policy") describes how okdk collects, uses, stores, and discloses your personal information.

By using our website okdk.lat, you agree to the terms of this policy. If you do not agree with any part of this policy, we ask that you refrain from using our services.

This policy applies to all okdk services — including casino games, slots, cricket betting, and other entertainment activities.

2 Information We Collect

okdk may collect your information in several ways. The different categories of information are described below:

2.1 Information You Provide Directly

When you register or use the okdk platform, you voluntarily provide the following information:

• Full name and date of birth
• Email address and mobile number
• Residential address
• Payment information (bKash, Nagad, Rocket, Upay or bank account details)
• Identity documents (national ID or passport details for KYC verification)

2.2 Automatically Collected Information

The following information may be collected automatically while you use our platform:

• IP address and device type
• Browser information and operating system
• Login and logout times and dates
• Gaming history and transaction records
• Browsing behaviour collected through cookies and tracking technologies

2.3 Information Received from Third Parties

Information may also be collected from trusted third-party sources for the purposes of identity verification, fraud prevention, and age confirmation.

3 Purposes of Using Your Information

okdk uses your information only for the following legitimate purposes:

• Account management: For registration, login, and account verification.
• Payment processing: To securely complete deposit and withdrawal transactions.
• Customer support: To resolve your questions and issues.
• Fraud prevention: To detect suspicious activity and ensure platform security.
• Age verification: To prevent access by persons under 21 years of age.
• Legal compliance: To comply with applicable laws and regulations.
• Service improvement: To enhance the platform's experience and functionality.
• Communications: To send important notifications, policy updates, and relevant information.

4 Sharing & Disclosure of Information

okdk does not sell or rent your personal information to any third party. However, limited information may be shared in the following circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted partners who assist with payment processing, technology infrastructure, and customer support. These partners are obligated to use the information only for the specified purpose.

4.2 Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable legal requirements.

4.3 Corporate Transactions

User information may be transferred in the event of a business merger, acquisition, or restructuring. You will be notified in advance of any such change.

5 Information Security & Protection

okdk applies industry-standard technical and organisational measures to keep your information secure:

• SSL encryption: All data transmissions are protected by SSL/TLS encryption, preventing unauthorised access.
• Secure servers: Your information is stored on encrypted, firewall-protected servers.
• Access controls: Only authorised personnel can access your information.
• Regular audits: Regular reviews are carried out to ensure security measures remain effective.
• Staff training: Our staff receive regular training on data protection.

However, complete security over the internet cannot be guaranteed. If you notice any suspicious activity, please contact us immediately.

6 Cookie Policy

okdk uses cookies and similar tracking technologies that are stored as small text files in your browser.

6.1 Types of Cookies

• Essential cookies: Required for core platform functionality — the site does not work properly without them.
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to analyse site usage and improve the experience.

6.2 Managing Cookies

You can disable cookies by changing your browser settings. Please note that disabling cookies may limit some platform functionality.

7 Data Retention Period

okdk retains your personal information only for as long as necessary. Retention periods vary depending on the type of information:

• Account information: For as long as the account is active and for as long as required to meet legal obligations after closure.
• Financial transaction records: For as long as required under applicable financial regulations.
• Communication history: For a reasonable period for issue resolution and quality assurance.

Once the retention period expires, information is securely deleted or anonymised.

8 Your Rights

As a user of okdk, you have the following rights:

• Right to access: The right to request details of what information we hold about you.
• Right to rectification: The right to request correction of any inaccuracies in your information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request a restriction on the processing of your information if you have an objection.
• Right to data portability: The right to receive a copy of your information in a structured format.
• Right to withdraw consent: The right to withdraw your consent at any time (this will not affect the lawfulness of prior processing).

To exercise these rights, please contact us at [email protected]. We will review your request accordingly.

9 Protection of Minors

okdk strictly does not provide services to persons under 21 years of age. We do not knowingly collect personal information from minors. Age is verified at registration and identity document verification is in place where required.

If we become aware that we have collected information from a minor, it will be deleted immediately and the associated account will be closed.

10 International Data Transfers

Our servers or service partners may be located in various countries. In such cases, your information may be transferred internationally. However, these transfers are always conducted in accordance with the security standards described in this policy.

For transfers of data abroad, we ensure that recipients have put in place adequate protective measures and are able to maintain proper protection of your information.

11 Third-Party Links & Services

Our platform may include services from third-party payment gateways and technology providers. These third parties have their own privacy policies and we are not responsible for their data practices.

Our recommendation: read the privacy policy of any third-party service before using it.

12 Policy Changes & Updates

okdk may update this privacy policy as needed. For significant changes, you will be notified in the following ways:

• By publishing a new version on this page
• By sending a notification to your registered email address
• By displaying a notification when you log in to the platform

If you continue to use the platform after any changes, it will be assumed that you have accepted the updated policy. We recommend checking this page regularly.

13 Contact & Complaints

For any questions, concerns, or complaints regarding this privacy policy, please contact the okdk support team:

• Email: [email protected]
• Live chat: Platform live chat — available 24/7
• Language: Support is available in Bengali and English

We take your requests seriously and aim to respond as quickly as possible.